Frequently Asked Questions
Answers to the most frequently asked questions can be found below
Where can I buy tickets?
You can buy tickets here.
How much are the tickets?
Adult tickets: £25 + booking fee
14-18 tickets: £20 + booking fee
8-13 tickets: £20 + booking fee
Under 8 tickets: Free (no more than two under 8 tickets per 1 paying adult ticket)Reduced Price (limited amount)
Adult tickets: £25 + booking fee
14-18 tickets: £18 + booking feeWhy is there a booking fee?
Ticket prices do not include booking fees- they are applied by the ticketing agent. Running a ticket agency costs money – (premises, IT, staff, communication, credit card commission etc). A fee is calculated as a percentage of the price of each ticket and added by agents on top of a ticket’s face value to cover both their costs of sale and as a charge for the service provided.
When will I receive my ticket?
Your e-ticket will be emailed to you within 24 hours after purchase. If you do not receive it please check spam and junk mail and if not please contact us.
Will I be able to buy tickets on the day?
Tickets may be available on the day, subject to availability. We recommend you purchase your tickets in advance.
Can I have a refund on my ticket?
Once purchased, tickets cannot be refunded or returned unless the event is cancelled. If the festival is cancelled and rearranged for the next year, your ticket will be valid.
I have a question regarding my ticket purchase
Contact us for all ticketing queries and we will get back to you as soon as possible.
Where is the festival located?
The festival is located at Parc Gwynfryn, Crymych, SA41 3RQ. For directions, click here.
How do I get to the festival?
The festival is conveniently located just off the main A478 road to the north of Crymych.
There will be ample parking and a suitable drop off / pick up area.
The 430 (Cardigan-Narbeth) Bus Route stops in Crymych. The latest timetable can be downloaded here.Will I need to bring my ID card?
Festival attendees may be asked to produce an identity card to prove their age. There will be a dedicated wristband for everyone over 18 to be able to buy alcohol.
Are there any age restrictions?
Gŵyl Fel ‘na Mai is a family festival. There are no age restrictions, however children below the age of 11 need to be accompanied by an adult.
Who will be playing at the festival?
You can find the full list of artists announced so far here.
Where is the nearst car park?
There will be ample parking available on site.
I have a blue badge, where can I park?
There will be dedicated parking spaces for blue badge holders near the festival entrance.
What time do car parks open?
The car park will open at 13:30. If you decide to leave your car at the car park over night, this will be done at your own risk, at must be cleared by 12:00 on May the 7th.
What time do car parks open?
The entrance will open at 13:30.
What time does the festival start and finish?
The festival will start at approximately 13:45. We expect the festival to finish at 23:30.
If it rains, will the festival still go ahead?
We can rely on the Welsh weather to be unpredictable, so please come prepared. The main activities will be held inside.
Can I bring food and drink?
You are welcome to bring food but you are not permitted to bring alcohol. There will be a variety of food vendors, and drinks- including alcoholic beverages will be available to purchase at the bar. Free drinking water will be available. We kindly ask that you dispose of your rubbish in the bins provided.
Will you be revealing performance times?
The day's timetable has now been announced. The timetable can be viewed here. Please note that the timetable is approximate and may change.
What disabled facilities are available on site?
Gŵyl Fel ‘na Mai is committed to ensuring that all of our attendees have an equal and inclusive experience where possible.
The festival will be held on hard ground.
Wheelchair-accessible toilet units will be available.Are dogs permitted?
Unfortunately, no animals are permitted into the festival site with the exception of registered assistance dogs, and emotional support dogs.
Will there be photographs or video footage taken at today’s event?
Gŵyl Fel ‘na Mai will be taking photos and/or video footage at today’s event. These images may be used in the following ways:
- The festival’s printed publicity
- The festival’s online publicity (including social media)
- Shared with third party organisations for use to promote the festival
They will be stored securely and will not be kept for longer than they are needed for the purposes listed above.
If you would prefer for you or your child not to be photographed or filmed, please contact a member of staff on site and email: helo@felnamai.co.uk
If you would like to see your images, or would like us to delete them, please contact: helo@felnamai.co.uk
Other approved photography or filming may take place on the site. Please talk to the crew directly if you have any concerns or if you would prefer for you or your child not to be photographed or filmed.
Will strobe lighting be used?
Please be aware certain performances may use strobe lighting/lasers without announcement which may affect people with photo sensitive epilepsy.
Will there be any medical provision on site?
There will be first aid trained persons on site.
What is your COVID-19 policy?
We understand your reservations around the current pandemic, but we are hopeful that the festival will take place this year. At the moment we don't know what guidance, if any, will be in place for large events in May 2023. Your safety is of paramount importance to us, and if we are required to amend our entry requirements or Covid-19 guidelines before 2023's festival we will update ticket holders. Ticket holders must comply with all updates.
To give our customers the assurance they require, all tickets will be transferable to next year's festival should it be cancelled this year. We are offering a full money back guarantee on all tickets should the event need to be cancelled.
We will continue to monitor the situation closely and look forward to seeing you at the gates.
