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Polisi Preifatrwydd

Privacy Policy

Last Updated On 21-Apr-2024

Effective Date 21-Apr-2024

This Privacy Policy describes the policies of

Gŵyl Fel ‘Na Mai,
Parc Gwynfryn, Crymych,
Wales
SA41 3RQ,
United Kingdom of Great Britain and Northern Ireland (the),
email: helo@felnamai.co.uk

on the collection,
use and disclosure of your information that we collect
when you use our website ( https://felnamai.co.uk ).
(the “Service”). By accessing or using
the
Service, you are consenting to the collection, use and
disclosure of your information in accordance with this
Privacy Policy. If you do not consent to the same,
please do not access or use the Service.

We may modify this Privacy Policy at any time without
any prior notice to you and will post the revised
Privacy Policy on the Service. The revised Policy will
be effective 180 days from when the
revised Policy is posted in the Service and your
continued access or use of the Service after such time
will constitute your acceptance of the revised Privacy
Policy. We therefore recommend that you periodically
review this page.

  1. Information We Collect:

    We will collect and process the following
    personal information about you:

    1. Name
    2. Email
    3. Mobile
  2. How We Use Your Information:

    We will use the information that we collect
    about you for the following purposes:

    1. Customer feedback collection
    2. Processing payment
    3. Support
    4. Manage customer order

    If we want to use your information for any other
    purpose, we will ask you for consent and will
    use your information only on receiving your
    consent and then, only for the purpose(s) for
    which grant consent unless we are required to do
    otherwise by law.

  3. How We Share Your Information:

    We will not transfer your personal information
    to any third party without seeking your consent,
    except in limited circumstances as described
    below:

    1. Analytics

    We require such third party’s to use the
    personal information we transfer to them only
    for the purpose for which it was transferred and
    not to retain it for longer than is required for
    fulfilling the said purpose.

    We may also disclose your personal information
    for the following: (1) to comply with applicable
    law, regulation, court order or other legal
    process; (2) to enforce your agreements with us,
    including this Privacy Policy; or (3) to respond
    to claims that your use of the Service violates
    any third-party rights. If the Service or our
    company is merged or acquired with another
    company, your information will be one of the
    assets that is transferred to the new owner.

  4. Retention Of Your Information:

    We will retain your personal information with us
    for
    90 days to 2 years after users terminate their accounts
    or for as
    long as we need it to fulfill the purposes for
    which it was collected as detailed in this
    Privacy Policy. We may need to retain certain
    information for longer periods such as
    record-keeping / reporting in accordance with
    applicable law or for other legitimate reasons
    like enforcement of legal rights, fraud
    prevention, etc. Residual anonymous information
    and aggregate information, neither of which
    identifies you (directly or indirectly), may be
    stored indefinitely.

  5. Your Rights:

    Depending on the law that applies, you may have
    a right to access and rectify or erase your
    personal data or receive a copy of your personal
    data, restrict or object to the active
    processing of your data, ask us to share (port)
    your personal information to another entity,
    withdraw any consent you provided to us to
    process your data, a right to lodge a complaint
    with a statutory authority and such other rights
    as may be relevant under applicable laws. To
    exercise these rights, you can write to us at
    helo@felnamai.co.uk.
    We will respond to your
    request in accordance with applicable law.

    You may opt-out of direct marketing
    communications or the profiling we carry out for
    marketing purposes by writing to us at
    helo@felnamai.co.uk.

    Do note that if you do not allow us to collect
    or process the required personal information or
    withdraw the consent to process the same for the
    required purposes, you may not be able to access
    or use the services for which your information
    was sought.

  6. Cookies Etc.

    To learn more about how we use these
    and your choices in relation to these tracking
    technologies, please refer to our
    Cookie Policy.

  7. Security:

    The security of your information is important to
    us and we will use reasonable security measures
    to prevent the loss, misuse or unauthorized
    alteration of your information under our
    control. However, given the inherent risks, we
    cannot guarantee absolute security and
    consequently, we cannot ensure or warrant the
    security of any information you transmit to us
    and you do so at your own risk.

  8. Third Party Links & Use Of Your Information:

    Our Service may contain links to other websites
    that are not operated by us. This Privacy Policy
    does not address the privacy policy and other
    practices of any third parties, including any
    third party operating any website or service
    that may be accessible via a link on the
    Service. We strongly advise you to review the
    privacy policy of every site you visit. We have
    no control over and assume no responsibility for
    the content, privacy policies or practices of
    any third party sites or services.

  9. Grievance / Data Protection Officer:

    If you have any queries or concerns about the
    processing of your information that is available
    with us, you may email our Grievance Officer at
    Gŵyl Fel ‘Na Mai,
    Parc Gwynfryn, Crymych,
    email: helo@felnamai.co.uk.
    We will address your concerns in accordance with applicable law.

 

Who we are

Our website address is: https://felnamai.co.uk.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

 

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

 

Mailchimp
When shopping, we keep a record of your email and the basket contents for up to 30 days on our server. This record is kept to repopulate the contents of your basket if you switch devices or needed to come back another day. Read our privacy policy here.

Gwybodaeth

Gŵyl gerddorol ar safle Parc Gwynfryn wrth odre’r Frenni Fawr ym Mro’r Preseli, gogledd Sir Benfro yw Gŵyl Fel ‘Na Mai.